Successfully Facilitating Tension and Conflict in Groups: Insights from Social Norms, Sympathetic Systems, and Polyvagal Theory

Successfully Facilitating Tension and Conflict in Groups: Insights from Social Norms, Sympathetic Systems, and Polyvagal Theory

Facilitating groups that are experiencing tension and conflict can be a challenging task. By understanding social norms, the biology of our sympathetic and parasympathetic systems, and applying lessons from polyvagal theory, facilitators can create a safe and productive space for resolving conflicts and promoting harmony within groups.

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International Development Requires an Adaptive and Iterative Process for Complex Problem-Solving

International Development Requires an Adaptive and Iterative Process for Complex Problem-Solving

In the realms of government, business, and academia acronyms sprout like tangled weeds. The team at the Building State Capability Program, part of the Center for International Development at Harvard University, uses a facilitation and a design-thinking process called PDIA. They have been told many times that their acronym is clunky and not easy to understand. So we collaborated to create this 2-minute whiteboard animation for students, facilitators, clients, and all people working to solve complex problems.

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